Category: Press Release

Washington, D.C., May 7, 2018 – AviationManuals, the world’s leading provider of aircraft manual development services and flight operations Safety Management System (SMS) software for business aviation, closed 1Q2018 with a 104% Y-o-Y revenue growth, and 150% increase in new inquiries for its popular manual and software subscription services. As of March 31, 2018, AviationManuals’ subscribers to its SMS software, ARC, increased 10-fold over last year.

“Our record 1Q2018 growth is a testament to how easy we make adopting and implementing effective documentation and SMS programs, even for smaller flight departments with small teams and limited resources,” said AviationManuals CEO Mark Baier. “All of our products and services experienced positive growth, but our business saw a particular spike in subscriptions to International Operations related services and our ARC SMS Software.”

AviationManuals will be exhibiting at EBACE 2018, in Geneva May 29-31 at booth J35e.

Aviation Operations Resources

AviationManuals delivers International Operations Manuals and custom Flight/General Operations Manuals for numerous registries. The company has over 750 subscribers to its International Operations Update Service and its Flight Operations Reissue Service.

In addition, ARC, its’ SMS software, continues to add new users every week due to it being the only highly configurable and modular Safety Management System software available, allowing operators to choose only what they need. AviationManuals current focus is on Mobile Safety Management Systems through easy-to-use modules and apps.

About AviationManuals

AviationManuals, based in the Washington, D.C. area, provides operations manuals and SMS software to business aviation flight departments, aircraft management companies, and independent owner / operators worldwide. Founded in 1996, the company has produced thousands of manuals and supports over half of IS-BAO registered operators.

Products and services include SMS software, Flight/Company Operations Manuals, International Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), EFBs and ADS-B operations.

AviationManuals is a member of the National Business Aviation Association (NBAA) and a part of its Leadership Council, International Business Aviation Council (IBAC), Flight Safety Foundation and National Aircraft Resale Association (NARA). For more information go to aviationmanuals.com.

Washington, D.C., April 11, 2018 – AviationManuals, the world’s leading provider of aircraft manual development services and Safety Management System (SMS) software for business aviation, sees steady growth over the long term for the Asia-Pacific region, particularly from the prominent South East Asian economies of Singapore, Indonesia and Malaysia as well as from other regional economies such as Australia and Hong Kong. All of them have an established track record in business aviation.

“The Asia-Pacific region’s Civil Aviation authorities continue to address pressing regulatory issues, such as business airport construction, airfield access and aircraft maintenance, all to the benefit of the industry,” said AviationManuals CEO Mark Baier. “With proper infrastructure in place and the right framework being pursued by the civil aviation regulators, the region is bound to enjoy successful growth in business aviation throughout the coming decade.”

In China one of the largest hurdles – congested airports – remains. “China has great market potential, but perhaps over a slightly longer term,” adds Baier. “There has been movement in tackling the regulations governing airspace and the construction of general aviation fields, but growth there will likely continue to center on exisiting airports accommodating more business aviation traffic.”

However, with such a diverse regulatory airspace environment, formalized flight operations documentation as well as a robust SMS are becoming increasingly important for business aviation operators not only in China but throughout the region. “Staying up-to-date with current regulatory compliance on your own can prove challenging,” Baier added. “We make operators lives easy by proactively keeping abreast of the latest regulatory requirements and information on their behalf thus relieving a huge administrative burden.”

Aviation Operations Resources

AviationManuals delivers International Operations Manuals and custom Flight/General Operations Manuals for numerous registries. The company has over 700 subscribers to its International Operations Update Service and its Flight Operations Reissue Service.

In addition, ARC, its’ SMS software, continues to add new users every week due to it being the only highly configurable and modular Safety Management System software available, allowing operators to choose only what they need. AviationManuals current focus is on Mobile Safety Management Systems through easy-to-use modules and apps.

About AviationManuals

AviationManuals, based in the Washington, D.C. area, provides operations manuals and SMS software to business aviation flight departments, aircraft management companies, and independent owner / operators worldwide. Founded in 1996, the company has produced thousands of manuals and supports over half of IS-BAO registered operators.

Products and services include Safety Management System (SMS) software, Flight/Company Operations Manuals, International Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), EFBs and ADS-B operations.

AviationManuals is a member of the National Business Aviation Association (NBAA) and a part of its Leadership Council, International Business Aviation Council (IBAC), Flight Safety Foundation and National Aircraft Resale Association (NARA). For more information go to aviationmanuals.com.

Washington, DC March 21, 2018 – The Air Charter Safety Foundation (ACSF) and AviationManuals have been working together to offer the charter and business aviation industry an Aviation Safety Action Program (ASAP) that allows customers to combine the FAA/ACSF ASAP Memorandum of Understanding (MOU) with AviationManuals SMS data technology. Both ACSF and AviationManuals are pleased to announce they have reached an agreement.

“The goal is to provide end users with one-stop shopping by combining their overall safety management system with an ACSF-ASAP program,” said ACSF president Bryan Burns. “It is through a cooperative effort and shared mission of safety, that the ACSF and AviationManuals have been able to bring this program to the marketplace through a single data source. Both entities believe this will be a win-win relationship for the charter and business aviation communities, as we work together to reduce operational risk and redundant workload associated with multiple databases,” noted Burns.

“AviationManuals is excited to cooperate with the ACSF on their ASAP program,” said AviationManuals president Mark Baier. “Through this agreement we can now offer operators the ability to participate in ASAP directly from within their ARC SMS software application. In keeping with our desire to simplify the customer experience, this relationship will decrease time and effort for charter & business aviation operators, without compromising their respective data and reports”

About Air Charter Safety Foundation

The vision of the ACSF is to promote and enable the highest levels of safety in personal, charter and business aviation. This goal will be achieved through:

1. Promotion and facilitation of risk management programs,
2. Advocacy for industry adoption of one common audit standard,
3. Dissemination of safety information and,
4. Creation of additional programs that advance the goals of the Foundation.

About AviationManuals

AviationManuals, based in the Washington, D.C. area, provides ARC SMS software and operations manuals to business aviation flight departments, aircraft management companies, and independent owner / operators worldwide.

Products and services include Safety Management System (SMS) software, Flight/Company Operations Manuals, International Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), EFBs and ADS-B operations. For more information go to aviationmanuals.com.

Washington, D.C., January 25, 2018 – AviationManuals, the world’s leading provider of aircraft manual development services and flight operations Safety Management System (SMS) software for business aviation, closed 2017 with a 35% increase in revenues, a 30% increase in its popular manual and software subscription services and a client base now topping more than 4,000 worldwide.

“Our solid 2017 results speak directly to the quality and convenience of the services we provide,” said AviationManuals CEO Mark Baier. “We saw significant growth come from North America, the Middle East, Southeast Asia (particularly Malaysia, Singapore and Indonesia), as well as Hong Kong and Australia. In addition, we also experienced an increase to our business in the last half of 2017 from Europe in association with the Part-NCC regulations.”

In an effort to address increased client regulatory and operational needs, Baier added that AviationManuals continued to focus in 2017 on elevating its responsiveness, which enables the company to more effectively and quickly stay one step ahead of such client requirements. AviationManuals has doubled its size in the past two years.

Aviation Operations Resources

AviationManuals delivers RVSM/International Operations Manuals and custom Flight/General Operations Manuals for numerous registries. The company has nearly 700 subscribers to its International Operations Update Service and its Flight Operations Reissue Service.

In addition, its ARC SMS software continues to add new users every week due to it being the only highly configurable and modular Safety Management System software available, allowing operators to choose only what they need. AviationManuals current focus is on Mobile Safety Management Systems through easy-to-use modules and apps.

About AviationManuals

AviationManuals, based in the Washington, D.C. area, provides operations manuals and SMS software to business aviation flight departments, aircraft management companies, and independent owner / operators worldwide. Founded in 1996, the company has produced thousands of manuals and supports over half of IS-BAO registered operators.

Products and services include Safety Management System (SMS) software, Flight/Company Operations Manuals, International Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), EFBs and ADS-B operations. AviationManuals is a member of the National Business Aviation Association (NBAA) and a part of its Leadership Council, International Business Aviation Council (IBAC), Flight Safety Foundation and National Aircraft Resale Association (NARA). For more information go to aviationmanuals.com.

AviationManuals, leading provider of aircraft operations manuals as well as SMS software, and emergency services provider Fireside Partners, Inc. are collaborating to provide enhanced Emergency Response Programs (ERP) through integration with Safety Management System (SMS) software. The collaboration will also allow them to provide higher quality collaborative ERP manuals and services with each of them focusing on their core strengths.

Fireside Partners, New Castle, Del., a fully integrated emergency services provider, delivers comprehensive services and resources required to respond effectively and compassionately in aviation crisis situations. Integrating elements of Fireside Partners’ ERP processes into ARC, AviationManuals’ SMS software, will provide clients with a more robust and effective ERP implementation.

“AviationManuals and Fireside, both leaders in our respective areas, are closely partnering to improve and blend elements of our SMS software with Fireside’s Emergency Response Programs,” said AviationManuals CEO Mark Baier. “The collaboration allows each company to offer clients improved ERP implementation through multiple ERP and SMS touch points.”

People, Perception and Participation

“Following an aviation accident, medical or mechanical emergency or act of criminal intent, an organization’s three priorities should be to protect people, protect the perception of the business and participate effectively in an investigation,” said Don Chupp, President and CEO of Fireside Partners. “This new partnership with AviationManuals brings together industry best practices, coupled with the rare ability to flex and customize the services and resources of two leading companies. Just as in any quality aviation manual, it is important that operators can actually do what they say they will do. The international community is resisting the traditional template-minded approach, and holding the aviation industry to account. This logical blending of ERP and SMS adds customization, certainty, and service excellence to an operator’s safety program.

About Fireside Partners, Inc.

Dedicated to building world-class Emergency Response Programs (ERP), Fireside instills confidence, resiliency and readiness for high-net worth and high-visibility individuals and businesses. Fireside provides a broad array of services focused on prevention, mitigation, and onsite support to help customers protect their most important assets: their people and their good name. For more info go to www.firesideteam.com.

About AviationManuals

AviationManuals, based in the Washington, D.C. area, provides operations manuals and SMS software to business aviation flight departments, aircraft management companies, and independent owner / operators. Founded in 1996, the company has produced thousands of manuals and supports over half of IS-BAO registered operators.

Products and services include Safety Management System (SMS) software, Flight/Company Operations Manuals, International Procedures Manuals, Minimum Equipment Lists and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), iPad as an EFB and ADS-B operations. AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), Flight Safety Foundation, and National Aircraft Resale Association (NARA). For more information go to www.aviationmanuals.com.

AviationManuals, the leading provider of aircraft manual development services and flight operations Safety Management System (SMS) software for business aviation, has appointed industry expert Caitlin Windland as Information Technology Project Manager.

Previously, Windland was a software quality assurance analyst and a flight coordinator for Rockwell Collins ARINC DirectSM Flight Support Services in Annapolis, Md. Prior to that, she was a First Officer and Aviation Administrator for Energy Air Corporation in Spencer, W.Va.

“With her strong piloting, software and flight coordinator background, Caitlin has already added immense expertise to our team,” said AviationManuals CEO Mark Baier. “We have exciting new software upgrades and apps planned for 2017 and Caitlin will oversee these new product developments as well as client site customizations ensuring continued customer experience improvement.”

Windland comes from a family of passionate aviators that owns several aircraft such as Cessnas and a Stinson. She is an instrument and commercial rated pilot and earlier in her career was a First Officer on Cessna Citations and Bell helicopters.

Windland has a bachelor’s degree in Criminal Justice with a minor in Chemistry from West Virginia Wesleyan College. She is pursuing a master’s from Embry-Riddle Aeronautical University in Aeronautics, specializing in Space Studies and Unmanned Aerospace Systems. She has also attended Rockwell Collins University for career development in Systems Engineering and Systems Integration Verification and Validation.

AviationManuals has delivered nearly 3,000 RVSM/International Operations Manuals and more than 1,200 custom Flight Operations Manuals for multiple registries. The company has more than 600 subscribers to its International Operations Update Service and eBulletins, and, in just the past several years, has provided 950 Datalink and ADS-B Letters of Authorization. In addition, there are over 1,200 users of AviationManuals SMS software, known as ARC, with that number accelerating over the past two years.

Its products and services include Safety Management System (SMS) software, SMS Manuals, Flight/Company Operations Manuals, International Operations/Procedures Manuals, Emergency Response Plans, Minimum Equipment Lists (MEL), and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), and ADS-B operations. AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), Flight Safety Foundation, and National Aircraft Resale Association (NARA). For more information go to www.aviationmanuals.com.

AviationManuals, the world’s leading provider of aircraft manual development services and flight operations Safety Management System (SMS) software for business aviation, recently exceeded 3,500 clients in 78 countries and territories since its founding.

“Our successes at AviationManuals reflect our philosophy of simplifying the development of aircraft manuals and providing intuitive aviation safety management system software for flight departments, aircraft management companies and owner/ operators around the globe,” said AviationManuals CEO Mark Baier. “We are especially pleased that our convenient approach has been embraced by over 3,500 clients worldwide resulting in this milestone accomplishment.”

Baier said recent growth of AviationManuals has allowed the company to pass along cost savings to customers due to greater economies of scale that come with a larger client base, and that several product prices consequently decreased over the past few years. Additionally, he added, AviationManuals utilizes full-time employees to provide client services, avoiding the inefficiencies of consultants and part-time employees, further keeping costs down and allowing more responsive support.

Aviation Operations Resources

AviationManuals has delivered nearly 3,000 RVSM/International Operations Manuals and more than 1,200 custom Flight Operations Manuals for multiple registries. The company has more than 600 subscribers to its International Operations Update Service and eBulletins, and, in just the past several years, has provided 950 Datalink and ADS-B Letters of Authorization. In addition, there are over 1,200 users of AviationManuals SMS software, known as ARC, with that number accelerating over the past two years.

New Partnership

Very recently, Universal Weather and Aviation, Inc. selected AviationManuals as Universal’s preferred Safety Management System (SMS) provider for its clients. AviationManuals SMS software, known as ARC, as well as SMS will be available via uvGO®, Universal’s do-it-yourself app and online tool that allows business aircraft operators to easily plan, build, and manage successful missions worldwide, from beginning to end.

Recent Acquisition

AviationManuals also recently acquired Maximum Manuals LLC of Carlsbad, Calif. The acquisition allows AviationManuals to expand its product line to create tailored Minimum Equipment Lists (MELs) and provide iPad as an Electronic Flight Bag (EFB) application packages for aircraft operators. Through the acquisition, AviationManuals gained several hundred aircraft operator and owner customers as well as an excellent custom software application that aids in the development of manuals online.

Part-NCC Offering

This past summer, AviationManuals announced customized packages for private aircraft operators to comply with new European regulations, which cover “non-commercial flight operations with complex motor-powered aircraft, commonly referred to as Part-NCC.

About AviationManuals

AviationManuals, founded in 1996, is based in the Washington, D.C. area. Its products and services include Safety Management System (SMS) software, SMS Manuals, Flight/Company Operations Manuals, International Operations/Procedures Manuals, Emergency Response Plans, Minimum Equipment Lists (MEL), and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), and ADS-B operations. AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), Flight Safety Foundation, and National Aircraft Resale Association (NARA). For more information go to www.aviationmanuals.com.

Universal Weather and Aviation, Inc. has selected AviationManuals as its preferred Safety Management System (SMS) provider for its clients.

AviationManuals SMS software, known as ARC, as well as SMS manual development services are now available via uvGO®, Universal’s do-it-yourself app and online tool that allows business aircraft operators to easily plan, build, and manage successful missions worldwidefrom beginning to end. Available as a native iPad app, uvGO gives users complete do-ityourself control over their trips, as well as the ability to optionally coordinate trips through their dedicated Universal® trip support team.

“We developed a new relationship with AviationManuals to help further drive down our clients’ operating risk by incorporating ARC seamlessly into uvGO,” said Denio Alvarado, Executive Vice President, Universal Weather Operations. “We chose AviationManuals because it is 100 percent dedicated to offering the latest in SMS technology and tools.”

ARC is an iPad-friendly, flexible online solution for submitting, storing, and analyzing SMS data. The software serves as a central location to store files, complete risk assessments, post company news, as well as manage read and initial logs. Universal can now directly access appropriate ARC flight risk assessment and hazard incident forms from the uvGO app for a seamless experience.

ARC software is used by Fortune 500 flight departments, management companies, and private aircraft operators worldwide. ARC can easily be implemented within a few business days. AviationManuals provides free training and offers ongoing support through a full-time, dedicated IT team.

“AviationManuals is excited to work with Universal Weather and Aviation to provide a shared Flight Scheduling and SMS environment. The integration between our ARC software and Universal’s uvGO app will greatly increase access to quality SMS for operators worldwide,” said Mark Baier AviationManuals President.

For more information, visit Universal exhibit #2611 at the NBAA-BACE held Nov 1-3 in Orlando, Fla.

About AviationManuals

AviationManuals, based in the Washington, D.C. area, provides operations manuals and SMS software to business aviation flight departments, aircraft management companies, and independent owner /operators.Founded in 1996, the company has produced thousands of manuals and supports over half of IS-BAO registered operators.

Products and services include Safety Management System (SMS) software, SMS Manuals, Flight/ Company Operations Manuals, International Operations/Procedures Manuals, Emergency Response Plans, Minimum Equipment Lists (MEL), and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), and ADS-B operations. AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), Flight Safety Foundation, and National Aircraft Resale Association (NARA). For more information go to www.aviationmanuals.com.

About Universal Weather and Aviation, Inc.

You’re counted on to make every trip a success, but you don’t have to do it alone. Rely on Universal to help you manage stakeholders’ expectations, stay on top of regulatory changes, and access a global community of resources when the unexpected happens. Keep your organization moving with complete and customized trip management services – coordinated through your dedicated trip support team, or online and on your Apple® iPad® via uvGO. For more information, contact worldwide sales at +1 (800) 231-5600 ext. 3300 (North America) or +1 (713) 944-1622 ext. 3300 (Worldwide).

AviationManuals, the leading provider of aircraft operations manuals and safety management system (SMS) software, is celebrating its 20th year of industry support. In the past 20 years, the company, founded in 1996 as Assessment Compliance Group, has produced more than 4,000 manuals and supported more than half of IS-BAO registered operators. Based in the Washington, D.C. area, AviationManuals provides operations manuals and ARC, an SMS software, to business aviation flight departments, aircraft management companies and independent owner operators worldwide.

“Our mission is to simplify the development of manuals and the implementation of SMS systems for operators. We believe these are important tools for any operator and we pride ourselves in providing them affordably and expeditiously,” said CEO Mark Baier. “We are unique in that our growing team of industry experts are full time employees which has allowed us to develop a culture of passion for keeping clients up to date with the newest standards and industry best practices.”

The company recently expanded its product line to include tailored Minimum Equipment Lists (MELs) and Electronic Flight Bag (EFB) application packages. Products and services include ARC Safety Management System (SMS) software, Flight/Company Operations Manuals, International Operations/Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), iPad as an EFB and ADS-B operations.

Seeking Additional Employees for Third Decade

AviationManuals is expanding its team. Currently the company is seeking to employ a number of aviation experts, including an Operations Manual Specialist, Aviation Specialist, Editor / Document Specialist, and a Business Development/Sales Coordinator.

The company’s customers range from small operators to large, multiple-base flight departments and management companies worldwide. AviationManuals has supported State and/or IS-BAO approval for operators registered with the FAA (CFR Part 91, 125, and 135), EASA Part NCC, Bermuda CAA, Cayman CAA, Isle of Man CAA Aruba CAA, Swiss FOCA, Saudi Arabia CAA, Jordan CAA, United Arab Emirates GCAA, and Australian CASA.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), Flight Safety Foundation, and National Aircraft Resale Association (NARA) as well as being an IBAC/IS-BAO International Standards Support Services Affiliate. For more information go to www.aviationmanuals.com.

AviationManuals, a leading provider of aircraft operations manuals and safety management system (SMS) software, has acquired Maximum Manuals LLC of Carlsbad, Calif.

The acquisition allows AviationManuals to expand its product line to create tailored Minimum Equipment Lists (MELs) and provide Electronic Flight Bag (EFB) application packages for aircraft operators, according to company Chief Executive Officer Mark Baier. “Our companies complement each other perfectly. We have already begun to deliver these new offerings and our clients are thrilled since many had already been asking about MELs in particular,” Baier said.

AviationManuals Growth Strategy

“Maximum Manuals fit our growth strategy nicely, since it includes acquiring companies that perform complimentary industry activities, in this case both software and manuals for aircraft operator support,” he added. “Through the acquisition, AviationManuals gained several hundred aircraft operator and owner customers as well as an excellent custom software application that aids in the development of manuals online.”

Maximum Manuals was purchased from co-owners Aaron and Caterina Taylor. Their operations were integrated into AviationManuals operations near Washington, D.C. with minimal staff growth to accommodate the increased business base. The Maximum Manuals Team remain active in other aspects of the aviation industry and will provide ongoing support to AviationManuals.

“We had been working with AviationManuals for several years and when we finally became open to the idea of selling our business, we knew that AviationManuals was the perfect partner to entrust our clientele and business to,” said Aaron Taylor. “We pioneered the delivery of automated manuals to operators. Combining Maximum Manuals technology with AviationManuals reputation and experience will be a winning combination,” added Cat Taylor.

Maximum Manuals designs each MEL specifically for particular aircraft, fleet and company applications. Documents are created for flight departments across the U.S. and approved by their FAA Flight Standard District Offices (FSDOs).

The final product is a thorough, complete document with language reviewed by a variety of FAA offices. For more info go to www.maxmanuals.com.

About AviationManuals

AviationManuals, based in the Washington, D.C. area, provides operations manuals and SMS software to business aviation flight departments, aircraft management companies, and independent owner / operators. Founded in 1996, the company has produced thousands of manuals and supports over half of IS-BAO registered operators.

Products and services include Safety Management System (SMS) software, Flight/Company Operations Manuals, International Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), EFBs and ADS-B operations. AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), Flight Safety Foundation, and National Aircraft Resale Association (NARA). For more information go to www.aviationmanuals.com.