AviationManuals Publishes Guide to Minimum Equipment Lists (MEL)

Washington, D.C., September 13, 2021 – AviationManuals, the leading provider of digital operations manuals, has published its revised complimentary guide to understanding Minimum Equipment List (MEL) requirements.

“An MEL is the best and most widely accepted way to determine the conditions under which a flight can be commenced with inoperative equipment,” said AviationManuals CEO Mark Baier. “This complimentary MEL guide helps flight departments understand where and when an MEL is required, and why they should consider getting one.”

The MEL Guide describes:

  • Differences between a Master Minimum Equipment List (MMEL) for aircraft types and a custom MEL for an operation’s actual aircraft.
  • Requirements for operators based on state of registry and area of operation.
  • Value of a Nonessential Equipment and Furnishings (NEF) program.

The new AviationManuals MEL Guide can be found here.

AviationManuals supports a client base that operates over 4,500 aircraft worldwide, including 62 Fortune 100 company flight departments. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as SMS software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

Products and services include SMS Software, FBO Manuals, Flight/Company Operations Manuals, International Operations and Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more information on AviationManuals, go to www.aviationmanuals.com.

AviationManuals Plays Integral Role in Development of an Updated Streamlined FAA Approval Process

AviationManuals’ procedural insights helped reduce letter of authorization process wait times from months to days

AviationManuals is the leading provider of manual development services and Safety Management System (SMS) software. Today the company announced that for the past year it has been working closely with the Federal Aviation Administration (FAA) as a key stakeholder in the development of a new, streamlined, letter of authorization process (LOA) for Part 91 operators. That process is now available to all Part 91 operators leveraging FAA approved vendors like AviationManuals to apply for LOAs with the FAA and have those applications reviewed (and approved) on a streamlined basis.

“We have been collaborating with industry leaders the past several months to develop a more optimized process for obtaining LOAs,” said Clement Meersseman, Senior Advisor – International Procedures, AviationManuals. “With our company’s deep knowledge and expertise in aviation safety, AviationManuals played an integral role in the direction of this project, and created the new standards and procedures for obtaining this essential document for operators.”

AviationManuals is the first aviation safety provider approved by the FAA provide this service. This event marks yet another long and distinguished step forward in the company’s history of promoting safety in the skies.

Up until now, the previous LOA process was cumbersome with disjointed approval procedures and wait times of several months. Utilizing AviationManuals’ proficiency in aviation safety practices, the company helped to create the new system that enables operators to continuously obtain the required authorizations from specific vendors.

It is a revolutionary approach that will ensure a more streamlined final LOA approval process. This saves both the FAA and operators considerable time and money in maintaining their authority to operate.

Currently in the testing phase, this new process (available for new aircraft only) reduces the LOA approval time from weeks or months to days.

“We are extremely proud to have played such an important role in developing this new streamlined process,” said Mark Baier, CEO of AviationManuals. “The fact that we were the very first safety provider approved to participate by the FAA is a strong testament to what we do as a company. We look forward to the official roll out later this year.”

About AviationManuals 

Products and services include SMS Software, FBO Manuals, Flight/Company Operations Manuals, International Operations and Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), Unmanned Aircraft Systems (UAS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more information on AviationManuals, go to www.aviationmanuals.com.

AviationManuals’ sister company ARC Safety Management is a modular online and app solution for managing safety, communications and overall aviation operations. The company offers customizable web and mobile Safety Management Systems for aircraft operations, FBOs, and commercial drone operators to submit, store and analyze SMS data. For more info go to www.arcsky.com.

AviationManuals/ARC Launch New Products, Grow Client Base, Make Investments & Add Staff in 2020

Poised for International Gains in 2021

Washington, Jan. 18, 2021 – During 2020, AviationManuals and sister company ARC Safety Management invested heavily in software development, introduced new manual offerings, and added personnel to continue to provide the most responsive support.

Despite the COVID-19 pandemic and the worldwide tragedy it has developed into, which disrupted aviation overall, the company was able to weather the economic downturn. By quickly responding to changing market needs with new product offerings, AviationManuals and ARC were able to add nearly 300 new clients and grow by more than 25 percent.

Easy Solutions Based on Customers’ Needs

“The impact of the pandemic has been enormous,” said company CEO Mark Baier. “As the aviation industry shifted, we were able to use our agility as a strength to quickly respond to changing customer needs. As 2020 progressed, we recognized that flight departments were utilizing the forced downtime to improve their internal operations. Our philosophy is, and has always been, to make improving your aviation operation simple, in any environment, by providing tools that are easy to implement.”

Worldwide Growth

Baier said, “As with everyone else, we begin 2021 hopeful that the roll out of the Coronavirus vaccine will have a positive impact on people’s lives and the economy. Along with launching more exciting software updates in the first few months of 2021, we have also developed a new suite of services for Part 135 operators, which we just announced,” he added.

“At the same time, we are swiftly expanding into new markets in Europe, Latin America, Australia, South Africa, and Asia. Our goal is to expand our international sales beyond the current 30 percent. We’re doubling down on our ability to deliver both software and manuals to aviation operators everywhere.”

Investing in Tools for Customers During the Pandemic

AviationManuals and ARC Safety Management invested heavily in improving their software particularly in the area of metrics. Now clients can better analyze their internal metrics and customize them to their own operations. ARC’s entire metrics dashboard is richer and far more interactive, making it a more valuable tool after the latest December release.

During 2020, AviationManuals and ARC grew their team by 20 percent and introduced a number of new products, including:

  • COVID-19 procedures for flight, ground, emergency response plans, and FBOs
  • A guide for Minimum Equipment Lists (MELs) and additional advisors to handle increased activity in response to FAA updates, registering a record year for MEL activity
  • Augmented ARC Safety Management System Risk Assessment Tools with a multi-stage approval process
  • Maintenance Manuals for business aviation flight departments
  • A new complimentary in-depth Flight Planning Guide available for download on AviationManuals’ website
  • Designation as an IS-BAO Programme Support Affiliate
  • Additional staff to support software, account management, and operations and set up a Customer Success Department
  • New European representation and increased support for operators on San Marino and the Isle of Man registries.

4,500 Aircraft Fly with AviationManuals/Arc Safety Management

AviationManuals supports a client base that operates over 4,500 aircraft worldwide, including more than 60 Fortune 100 company flight departments. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as Safety Management System (SMS) software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

Products and services include SMS Software, FBO Manuals, Flight/Company Operations Manuals, International Operations and Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), and EFBs.

 

About AviationManuals 

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more information on AviationManuals, go to www.aviationmanuals.com.

AviationManuals’ sister company ARC Safety Management is a modular online and app solution for managing safety, communications and overall aviation operations. The company offers customizable web and mobile Safety Management Systems for aircraft operations, FBOs and commercial drone operators to submit, store and analyze SMS data. For more info go to www.arcsky.com.

 

AviationManuals Introduces Part 135 Suite

AviationManuals Introduces Part 135 Suite Making Regulatory Compliance Easier 

Washington, Jan. 11, 2021 – AviationManuals and ARC Safety Management are offering a new FAA Part 135 suite of services covering operational manual content, Safety Management System (SMS) development, and digital management tools.

The new offering, tailored specifically to FAA Part 135 operators, is now available and makes compliance with Part 135 document requirements and third party audit standards easier. It can be purchased as a complete package, or modularly, based on need. Operators simply need to complete a questionnaire to get started.

The service includes operations manual content and revision support, as well as digital manual distribution and tracking tools online and via app. It also includes SMS software with tools for collecting, analyzing and monitoring SMS data, effective communication, and change management, online and through an iPad app. Teams will always have access to what they need, when they need it, with ARC Safety Management digital solutions, even on the go without Wi-Fi.

“As charter operations face new challenges and changes to procedures driven by new requirements, best practices and new customer demands, the ability to maintain policies and procedures, and quickly and effectively communicate changes to their teams will be critical,” said AviationManuals and ARC Safety Management CEO Mark Baier.

“Part 135 Department Managers are already busy. The new Part 135 suite offering means that they will no longer have to spend as much time managing and distributing their documentation, since we will provide content and digital distribution. On top of that, our ARC SMS software will help operators manage change, risk and safety data better by automating those tasks,” he added.

Included in the package are the following

  • ARC Safety Management System Software and Manuals
  • General Operations Manual
  • General Maintenance Manual
  • International Operations Procedures Manual
  • Minimum Equipment List
  • Emergency Response Plan
  • LOA Support Services
  • EFB Program
  • Electronic Manual Program
  • Flight Attendant Manual
  • Training Manual

AviationManuals supports a client base that operates over 4,500 aircraft worldwide, including more than 60 Fortune 100 company flight departments. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as SMS software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

About AviationManuals 

Products and services include SMS Software, FBO Manuals, Flight/Company Operations Manuals, International Operations and Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), Unmanned Aircraft Systems (UAS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more information on AviationManuals, go to www.aviationmanuals.com.

AviationManuals’ sister company ARC Safety Management is a modular online and app solution for managing safety, communications and overall aviation operations. The company offers customizable web and mobile Safety Management Systems for aircraft operations, FBOs, and commercial drone operators to submit, store and analyze SMS data. For more info go to www.arcsky.com.

 

AviationManuals Designated as IS-BAO Programme Support Affiliate

AviationManuals Designated as IS-BAO Programme Support Affiliate

Washington, Dec. 14, 2020 – AviationManuals has been accepted as an IS-BAO Programme Support Affiliate (PSA) from the International Business Aviation Council (IBAC), under the organizations new structure. The PSA achievement comes after AviationManuals was named a Preferred Provider by IS-BAO last year and further solidifies both organizations’ close working relationship.

PSA was designed to identify vendors who support business aviation operators with implementing, seeking or maintaining registration to IBAC international standards. AviationManuals supports nearly 500 clients that utilize IS-BAO (International Standard for Business Aircraft Operations).

The confirmation of the PSA gives AviationManual’s  clientele additional confidence that the counsel it provides will enable operators to achieve IS-BAO benchmarks of excellence for their aviation operations and Safety Management Systems (SMS).

The AviationManualsIS-BAO program is led by subject matter expert Kevin Honan, our Senior Advisor, Operations Manuals and Emergency Response Plans,” said AviationManuals CEO Mark Baier. He and the team do an exceptional job developing and maintaining content to support clients’ individual IS-BAO registrations.

In today’s busy and turbulent aviation environment, operators may need expertise and guidance with the six-step process to IS-BAO registration,” said Bennet Walsh, Director of the IS-BAO Programme. The IS-BAO Programme Support Affiliates are vetted by our team to assure quality support from knowledgeable professionals and we congratulate AviationManuals as a new Programme Support Affiliate.”

IBAC has redesigned its affiliate program (formerly I3SA) and now designates qualified vendors as Programme Support Affiliates. PSA recognizes exceptional businesses that actively assist organizations with improved and more effective safety standards in the context of an IBAC International Standards program.

IS-BAO PSAs are required to demonstrate their ability to positively support the program during initial application and any renewal of affiliation. The goal of the PSA program is for IBAC to provide a validated list of third-party vendors that will support organizations seeking to implement the IBAC Standards Program through to registration.

AviationManuals supports a client base that operates over 4,500 aircraft worldwide, including more than 60 Fortune 100 company flight departments. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as SMS software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

About AviationManuals 

AviationManuals products and services include SMS Software, FBO Manuals, Flight/Company Operations Manuals, International Operations and Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more information on AviationManuals, go to www.aviationmanuals.com.

AviationManuals’ sister company ARC Safety Management provides a modular online and app solution for managing safety, communications and overall aviation operations. The company offers customizable web and mobile Safety Management Systems for aircraft operations, FBOs and commercial drone operators to submit, store and analyze SMS data. For more info go to www.arcsky.com.

New Flight Planning Guide Helps Decipher Equipment Codes and Fuel Requirements

AviationManuals Makes It Complimentary

 

Washington, D.C., Nov. 16, 2020 – AviationManuals, the leading provider of digital flight manuals, has released a new in-depth guide to help with common mistakes operators make on flight plans. The detailed Flight Planning Guide is complimentary and available for download on AviationManuals’ website.

“Errors on flight plans can cause flight delays, force route changes, and even slow LOA approvals,” said AviationManuals CEO Mark Baier. “We are providing this complementary Flight Planning Guide to help operators avoid some of the pitfalls we are seeing related to incorrect flight plan completion,” he added.

According to the FAA, “Over 80 percent of A056 applications fail because the equipment of the aircraft does not match what is being claimed and filed on the flight plan.” AviationManuals’ new Flight Planning Guide can help operators ensure their flight plans accurately reflect such things as minimum fuel requirements, fuel allocation requirements, as well as select correct equipment codes, and follow proper formatting standards.

Detailed information is provided about each equipment code and how common the equipment is for most business jet aircraft. Field codes covered include, navigation capabilities of the aircraft, surveillance equipment, PBN (RNAV and RNP) systems, data link, and other important parameters.  It also covers frequently misunderstood ICAO fuel requirements and designations.

The guide includes checklists operators can fill out and send to their flight planning service providers to update the codes included on their flight plans. AviationManuals’ latest guide is part of a series of complimentary products that aid flight departments in performing more efficiently and effectively.

AviationManuals supports a client base that operates over 4,500 aircraft worldwide, including more than 60 Fortune 100 company flight departments. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as SMS software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

Products and services include SMS Software, FBO Manuals, Flight/Company Operations Manuals, International Operations and Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more information on AviationManuals, go to www.aviationmanuals.com.

AviationManuals’ sister company ARC Safety Management is a modular online and app solution for managing safety, communications and overall aviation operations. The company offers customizable web and mobile Safety Management Systems for aircraft operations, FBOs and commercial drone operators to submit, store and analyze SMS data.

AviationManuals Reports Operators Used Lull in Flying to Improve Operations

Company Sees First Half Demand Rise Amid Flight Restrictions

Washington, D.C., July 27, 2020 – Washington-based AviationManuals, the world’s leading provider of digital manual development services and Safety Management System (SMS) software for business aviation, reported strong demand in the first half of 2020. The demand was the result of flight departments taking advantage of reduced flight schedules due to the COVID-19 pandemic to improve their operations by implementing SMS software and improving or developing operations manuals.

“We have had surprisingly robust demand in 2020, especially considering the negative effects the pandemic has had on business aviation activity overall,” said AviationManuals CEO Mark Baier. “Operators showed a lot of initiative and foresight using the additional time they had available to review and improve the way they operate,” he added.

As the pandemic continues to spread, operators are recognizing the need for better support tools to help manage the new and unique impacts of COVID-19. Several AviationManuals’ product categories including Health Travel Preparedness, Organizational Changes and Metrics Reporting have all seen increases in demand over recent months.

“Our advisors have been remarkably busy helping flight departments and FBOs, particularly with ARC SMS software and emergency response plans. Many operators also took the time to develop and update their flight operations and maintenance manuals,” Baier added.

Compared to 2019, the first half of 2020 saw considerably increased business requirements for digital flight department tools as companies continue to seek to improve the way they operate. The first half expansion followed exceptionally strong growth last year as companies continued to improve the way they operate.

New Products and Complimentary Pandemic Resources

The market strength in the first six months of 2020 allowed the company to grow its team and improve its offerings with new Risk Assessment Tool features, a new Maintenance Manual, as well as an enhanced ERP. AviationManuals’ growing team also allowed it to support the industry by providing complimentary resources for flight, ground, and FBO operations through a series of complimentary whitepapers and guides. The aim was to help operators deal with this pandemic as well as future unforeseen crises.

Clients Operate 4,500 Aircraft Around the World

With a client base that operates more than 4,500 aircraft worldwide, more than 60 Fortune 100 companies use AviationManuals’ services. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as SMS software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

Products and services include SMS Software, Flight/Company/General Operations Manuals, International Operations/Procedures Manuals, Minimum Equipment Lists (MELs), Emergency Response Plans (ERPs), FBO Manuals and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more info go to https://aviationmanual.wpengine.com/.

Photo Credit: Alamy Stock Photos

AviationManuals Develops Maintenance Manuals for BizAv Flight Departments

Process Begins with Completion of a Simple Questionnaire

Washington, D.C., June 29, 2020 AviationManuals, the leading provider of digital operations manuals, has launched a customized General Maintenance Manual developed specifically for Part 91 flight operations.

The company’s General Maintenance Manual (GMM) is delivered with ARCdocs software and iPad app, and addresses procedures for maintenance leadership and shop floor personnel. Several flight departments have already incorporated the new offering into their operations.

“A GMM is another valuable resource business aviation flight departments should consider having to help reinforce procedures, best practices and to assure an adherence to consistent standards,” said company CEO Mark Baier.” It helps flight departments from everything to staying on top of changing and complex operations, to helping with employee onboarding.”

The GMM covers:

  • Roles and responsibilities
  • Personnel policies
  • Inspection programs
  • MEL management
  • Functional flight checks
  • Airworthiness directives
  • Tool calibration
  • Inventory control
  • Training and safety programs

Customizable

AviationManuals’ General Maintenance Manual for Part 91 operators is customizable for a wide-range of flight department sizes and can incorporate requirements tailored to individual operators. Getting started is as easy as filling out a simple form.

A GMM helps develop consistency among varying experience levels of maintenance professionals and provides procedures to help contract workers assimilate in an organization. Topics covered include inspection, maintenance, and work turnover procedures; MEL management and deferral procedures; safety programs; aircraft marshaling and towing; procedures to use an outside MRO or repair center; personnel policies for maintenance personnel; duty time limits; and integration into existing Safety Management Systems.

Clients Operate 4,500 Aircraft Around the World

AviationManuals supports a client base that operates over 4,500 aircraft worldwide, including over 60 Fortune 100 company flight departments. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as SMS software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

Products and services include SMS Software, Flight/Company/General Operations Manuals, International Operations/Procedures Manuals, Minimum Equipment Lists (MELs), Emergency Response Plans (ERPs), FBO Manuals and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more info go to https://aviationmanual.wpengine.com

AviationManuals Suggests Updating FBO Operations Manuals for COVID-19 Health Concerns

Also Managing Safety Risks and Updating Emergency Response Plan

Washington, D.C., April 27, 2020 – AviationManuals, the leading provider of digital operations manuals, is providing guidance for properly updating FBO Operations Manuals during the COVID-19 pandemic.

“By now FBO operators should be conscious that everyone’s perceptions and attitudes with regard to risk have changed dramatically,” said AviationManuals CEO Mark Baier. “While it is always important to operate to the highest standards, making customers and employees comfortable in times like these has become paramount due to COVID-19, so we wanted to offer some enhancements people can put in place.”

With the ongoing pandemic, FBOs have hopefully begun examining the policies and procedures they have in place surrounding health and sanitation. AviationManuals, in order to help, is making some recommendations and providing a whitepaper on how to get the process started.

  • Assess policies and procedures in place.
  • Research industry guidance from reputable sources, like the CDC, WHO and NATA.
  • Consult with local airport staff.
  • Focus on personal hygiene.
  • Practice evolving standards for social distancing.
  • Increasing the sanitation schedule.
  • Have workers wear gloves and masks.
  • Let those who can, work from home.
  • Check first aid kits for sufficiency.
  • Include your team in updates and welcome suggestions for compliance.

“In addition, take the opportunity to use your FBO’s Safety Management System to perform risk assessments,” Baier added. “Also, update your FBOs Emergency Response Plan with a particular focus on medical emergencies. With activity down, it’s a great time for dry runs of your ERPs.”

More complete details and a free Whitepaper can be found on the AviationManuals website. AviationManuals also recently outlined COVID-19 procedures for Flight Operations.

AviationManuals supports a client base that operates over 4,500 aircraft worldwide, including 62 Fortune 100 company flight departments. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as SMS software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

Products and services include SMS Software, FBO Manuals, Flight/Company Operations Manuals, International Operations and Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more information on AviationManuals, go to www.aviationmanuals.com.

AviationManuals Outlines COVID-19 Procedures

Suggestions for Flight, Ground, ERP, & FBO Planning

Washington, D.C., March 16, 2020 – AviationManuals, the leading provider of digital operations manuals, has recommended procedures to address aircraft operator issues surrounding private aviation operations as governments throughout the world respond to growing concerns about the spread of COVID-19.

“Formalized procedures in the form of quality operations manuals and an Emergency Response Plan can really help with preparedness and planning in times like these,” said AviationManuals CEO Mark Baier. “To prevent the spread of the disease, authorities stepped up precautionary measures, so it’s good for everyone in an operation to be on the same page,” he added.

“We try to cover some highlights for national and international flights as well as ground operations,” Baier said. “Above all, be safe and remember this is not just about how dangerous the disease is, but really about being a part of the effort to help stem its spread.”

If you can’t avoid travelling, there are many factors to keep in mind. Below is a partial list.

Flight Planning

  • If you have an option of meeting remotely, changing your destination, or delaying your meeting, you may save yourself a lot of trouble, while also protecting yourself and loved ones from exposure.
  • If you can’t sidestep a challenging area, be sure that part of your preflight planning is to review what authorities are saying about health-related data in the region.
  • If you are flying to regions with known COVID-19 infections, keep in mind that your crew and passengers may be quarantined for a minimum of 14 days upon return, so prepare accordingly.
  • Locate suitable and safe airports for an emergency landing in advance of the flight. If you’re flying over a remote area you may not have medical support readily available.
  • Prepare and review your “escape” plan. In the event you would need to suddenly evacuate your crew and passengers from your destination, having a plan at hand will help you coordinate your steps to leave as quickly as possible while mitigating the risks of spreading the disease or becoming infected.
  • Consider factors such as the flight crew becoming ill, potential limitations to airports of entry, and best practices upon landing. These procedures should be integrated into your Emergency Response Plan (ERP).
  • Most important during any kind of epidemic, including COVID-19, insist everyone – crew and passengers – wash their hands frequently and correctly. Proper hand washing should be done with soap and clean water for at least 20 seconds. Sterilize surfaces frequently.
  • In addition, plan on bringing additional supplies such as face masks, disinfectants and wipes, a disease kit, and don’t forget to keep your first-aid kit fully stocked. Check expiration dates.
  • Take care when touching surfaces multiple people come into contact with, like widely used touch screens, since some viruses can survive extended periods on common surfaces.
  • Engage prior to flying with a medical service provider, such as Medaire for additional assistance.
  • For catering, make sure food is kept at the right temperature and handled with gloves and utensils to prevent food poisoning and cross-contamination. Verify that seals placed on food containers by the catering vendor are intact prior to consumption. Ensure that anyone handling food or dishes has washed their hands to prevent the spread of viruses.
  • Keep the contact details of your crew and passengers on hand so you can reach them quickly. Take the time to find out where local hospitals or emergency centers are that can help and test. Finally, know your insurance policy, in case you need to be repatriated.
  • No matter the size of your operation, everyone should follow the same steps and procedures. A smaller company may have fewer resources available, but may be able to rely on third-party handlers to help.

While Airborne

  • Communicate with Air Traffic Control in case you need to schedule an emergency landing, or if you require medical equipment and personnel upon arrival. Keep your emergency procedures written down and readily available.
  • If you suspect a specific onboard infection like COVID-19, be sure to let ATC know so the destination airport can prepare extra health related measures if required. A number of large airports are developing quarantine procedures and locations.
  • In the air, your crew should know who is doing what when it comes to first-aid. If you have a flight attendant, you’ll have more flexibility than with a one or two-pilot crew. Know what to do in case a crew member is incapacitated.

On the Ground

  • On the ground – while away and at home base – have a set procedure in place identifying who will, or is, able to provide first aid and who will be responsible for calling emergency services. Although pilots generally have first-aid training, look into providing this to your ground operations and maintenance teams as well. Knowing your ERP well can save precious time.
  • For international travel, upon arrival in your destination country, monitor real-time developments by checking news updates. Maintain basic hygiene standards, such as washing your hands and keeping a safe distance from people who are showing symptoms. Try to avoid large crowds or even small social gatherings and consider limiting the number of places you visit and remain in your hotel or residence as much as you can.
  • Despite taking precautions, if one of your crew or passengers becomes sick, whether in-flight or after you’ve landed, you need to know what to do. Make sure your ERP covers this.

FBO Procedures

  • For Fixed Based Operators (FBOs), travel related health is also an issue. FBOs are constantly handling aircraft from around the world and their personnel are meeting and interacting with people from everywhere.
  • Ensure all employees frequently and properly wash their hands. During viral outbreaks (such as the flu) consider alternatives to handshakes.
  • Have masks on hand and make them available to arriving crews and passengers, as requested.
  • If you are in an area at high risk of infection transmission, monitor your team for symptoms.
  • If an employee begins to exhibit symptoms, have them wear a mask, seek medical attention, and refrain from coming to work until a medical professional determines it is safe for them to return.
  • Prepare for potential staff shortages or temporary closings and have a plan in place. If someone on your team becomes infected it may spread to multiple team members or health officials may force the closure of your facility until it can be disinfected.

AviationManuals supports a client base that operates over 4,500 aircraft worldwide, including 62 Fortune 100 company flight departments. Based in the Washington, D.C. area, the company provides digital operations manuals with update services, as well as SMS software and iPad apps for fixed-wing, rotary-wing, drone operators, and FBOs worldwide. Founded in 1996, the company has produced thousands of manuals.

Products and services include SMS Software, Flight/Company Operations Manuals, FBO Manuals, International Operations and Procedures Manuals, Minimum Equipment Lists, Emergency Response Plans, and Internal Audit Programs, as well as Letters of Authorization (LOA) support for RVSM, Data Link (CPDLC / ADS-C), PBN (RNP-10 / -4, NAT HLA, B-/P-RNAV, and RNP-1), Enhanced Flight Vision Systems (EFVS), and EFBs.

AviationManuals is a member of the National Business Aviation Association (NBAA), International Business Aviation Council (IBAC), and the National Air Transportation Association (NATA). For more information on AviationManuals, go to www.aviationmanuals.com.